Toiletries

Residents are asked to provide toiletries for their personal use, although general toiletries such as shampoo, shaving foam, and talc are always on hand.

Hairdressing

The Home has its own hairdresser who visits the Home each week offering residents hairdressing services in our in-house salon, located on the ground floor. The cost of hairdressing will be charged through the pocket money system

Spiritual Arrangements

All religious beliefs and denominations are respected within the home. Visiting ministers and priests of various religions are regular visitors and services are arranged for those who wish to participate. Many of our residents come to the Home with strong faiths and want to continue to attend regular services.

Details of services are provided to residents and posted on the notice board.
 
 

Residents are entitled to the same NHS facilities within a care home as you would were they in their own home. As such they will still be entitled to speech therapy, physiotherapy, dietary advice, chiropody and continence advice through GP referral.

Chiropody

Residents may wish to use the services of a privately registered chiropodist who visits the home regularly. This service is charged separately through the pocket money system and represents extremely good value for money.

Dental and Optical Services

You can retain the services of your dentist and optician if they are within the locality. Alternatively, dental services and optical services will be arranged on your behalf.

Visiting

The Home has an open visiting policy and there are no restrictions on visiting hours. Friends and family are welcome to visit at any time day or night. It would be helpful however if visitors could avoid meal times.
Children are very welcome and usually enjoy the experience. Pets are also welcome, although we regret we cannot offer accommodation.

Special family celebrations can also be arranged within the home, again by arrangement in advance.

We positively encourage visits to friends and family and all we would ask is that families liaise with our staff to ensure residents have all they require for a lovely day out.

Activities

The Home employs an Activities Officer to organise and facilitate a wide array of activities for our residents. These include bingo, newspaper reading, walks in the garden and afternoon teas at local restaurants. As well as organising regular visits from entertainers and singers.

In order to continually improve the activities on offer we positively encourage our residents and their families to suggest new ideas which we can build into our programme.

Residents/Relatives Group

We have an active residents and relatives group who are invited to attend regular monthly meetings in the evening to bring forward suggestions and talk about ways to improve the service at the home. Newsletters are distributed to residents and relatives following each meeting, to keep those unable to attend the meeting up to date.