Nursing and Care staff are always on duty to plan and supervise our residents care, ensuring the highest standards at all times. The Home has an excellent relationship with the local GP practice and a weekly clinic is held at the Home, supplemented by house calls when required. However, if residents prefer we will try to retain their own GP when they move into our Home.

If residents are unable to take responsibility for their own medicines they will be distributed by the nursing staff as prescribed by the GP.

Named Nurse

Our Home operates a Named Nurse system and all residents will be allocated a registered nurse who has continuing responsibility for helping plan and develop the care that residents require. They will liaise with residents and their families to help meet all care needs.

Keyworker

A Keyworker is a care assistant who will help and care for a resident on a daily basis. We hope that they will help residents settle into the Home and develop a social bond as well as supporting residents personal nursing needs. They will ensure that residents rooms are as homely as possible. Personal toiletries can be purchased on your behalf if neither you nor your family can manage.

Care Planning

We actively welcome and encourage your participation in the development of your care plan, in conjunction with your Keyworker, Named Nurse, Doctor, other healthcare professionals and family and friends. Your care plan is developed to meet your needs, ensuring that the most appropriate care is provided at all times. This is available for review at all times and a copy of the most recent plan can be provided whenever required.

Risk Assessment

Staff talk to residents and their families to make sure that the environment of the home provides safety and support in day to day living. However, there may be times when residents wish to accept certain risks which could affect their well-being. We will discuss this fully so that care planning reflects residents wishes and endeavour to find ways to support individuals while trying to reduce any risks to their well-being.